FAQs

Frequently Ask Questions

  • GENERAL faq
  • LIDDING FAQ
  • RETAIL BOX PRINTING FAQ
  • COPACKING FAQ
  • SHIPPING FAQ
What is Your Minimum Order Quantity?

Minimum order quantity is 5,000 per SKU. This applies to print and copacking orders.

What is Your Order Tolerance?

All orders are subject to 10% +/-

What Are Your Lead Times?

Print orders are typically shipped within 2-3 weeks. Co-packing orders are typically shipped within 3-4 weeks.

What is Your Cost for Expedite Orders?

Expedite orders are $500 per SKU up to 100k a day. Expedite orders will be shipped within 5 business days.

Do You Charge Any Plate or Setup Fees?

There are no plate or setup fees when printing digitally.

Do I Have to Have a Ring Around My Artwork?

The security ring is required in order to work with any 2.0 brewing machines.

What File Type Do You Accecpt?

All files must be built in CMYK color mode.

  • Preferred format: original Adobe Illustrator (AI).
  • Layered pdf (portable document format)
  • PSD (Adobe Photoshop)
  • JPEG or PNG file (300dpi required)
What Size Should My Artwork Be?

All artwork should be sized to 41.5mm with no bleed.

Is There a Limit to How Many Colors I Can Use?

When printing digitally you can use as many colors as you want. The only restriction is no metalics can be used.

Are Your Boxes Printed Digitally?

All retail boxes are printed digitally. That means no limits on your colors. This includes metaillic colors and uv spot colors.

Does Stella Offer Custom Printed Retail Boxes?

Custom rinted retail boxes are available for in-house copacking orders only.

What Type of Packaging Options Do You Offer?

We offer bulk pack and custom printed retail packaging.

How Much Coffee Should I Send?

5,000 cups is 150 lbs of coffee

Can I Purchase Coffee From Stella?

Yes, we offer wide variety of coffee. Pricing varies

Do You Offer Color Printed Labels?

Label options include 1×3” or 3×4” black and white labels. You can also ship us your custom printed labels.

Can I Use My Own Custom Printed Retail Boxes?

This would have to be reviewed and approved. Please contact our office to further discuss.

Can I Use My Own Custom Printed Bulk Pack Box?

Custom printed bulk pack boxes can be shipped to us.

Can I Pick-up My Order?

Yes will-call of shipments is allowed.

Do You Offer Blind Shipping?

Yes, we can ship orders blind upon request. Please be sure to make note of this when you place your order.

Do You Set-up Freight Shipments?

We can get you connect you with our broker, priority1. They will provide quotes, get your account set-up and send us the bol for pick-up.

GENERAL faq
What is Your Minimum Order Quantity?

Minimum order quantity is 5,000 per SKU. This applies to print and copacking orders.

What is Your Order Tolerance?

All orders are subject to 10% +/-

What Are Your Lead Times?

Print orders are typically shipped within 2-3 weeks. Co-packing orders are typically shipped within 3-4 weeks.

What is Your Cost for Expedite Orders?

Expedite orders are $500 per SKU up to 100k a day. Expedite orders will be shipped within 5 business days.

LIDDING FAQ
Do You Charge Any Plate or Setup Fees?

There are no plate or setup fees when printing digitally.

Do I Have to Have a Ring Around My Artwork?

The security ring is required in order to work with any 2.0 brewing machines.

What File Type Do You Accecpt?

All files must be built in CMYK color mode.

  • Preferred format: original Adobe Illustrator (AI).
  • Layered pdf (portable document format)
  • PSD (Adobe Photoshop)
  • JPEG or PNG file (300dpi required)
What Size Should My Artwork Be?

All artwork should be sized to 41.5mm with no bleed.

Is There a Limit to How Many Colors I Can Use?

When printing digitally you can use as many colors as you want. The only restriction is no metalics can be used.

RETAIL BOX PRINTING FAQ
Are Your Boxes Printed Digitally?

All retail boxes are printed digitally. That means no limits on your colors. This includes metaillic colors and uv spot colors.

Does Stella Offer Custom Printed Retail Boxes?

Custom rinted retail boxes are available for in-house copacking orders only.

COPACKING FAQ
What Type of Packaging Options Do You Offer?

We offer bulk pack and custom printed retail packaging.

How Much Coffee Should I Send?

5,000 cups is 150 lbs of coffee

Can I Purchase Coffee From Stella?

Yes, we offer wide variety of coffee. Pricing varies

Do You Offer Color Printed Labels?

Label options include 1×3” or 3×4” black and white labels. You can also ship us your custom printed labels.

Can I Use My Own Custom Printed Retail Boxes?

This would have to be reviewed and approved. Please contact our office to further discuss.

Can I Use My Own Custom Printed Bulk Pack Box?

Custom printed bulk pack boxes can be shipped to us.

SHIPPING FAQ
Can I Pick-up My Order?

Yes will-call of shipments is allowed.

Do You Offer Blind Shipping?

Yes, we can ship orders blind upon request. Please be sure to make note of this when you place your order.

Do You Set-up Freight Shipments?

We can get you connect you with our broker, priority1. They will provide quotes, get your account set-up and send us the bol for pick-up.

Private Label Life Cycle

1
Design and Order Online
Step - 1

Design and Order Online

3
Printed Lid is Sent to in-house Copacking
Step - 3

In-House Co-Packing

2
Artwork is Sent to in- house Printer
Step - 2

In-House Print Department

4
Finished Cups is Sent to Customer
Step - 4

Ready to Ship!

1
Design and Order Online
Step - 1

Design and Order Online

2
Artwork is Sent to in- house Printer
Step - 2

In-House Print Department

3
Printed Lid is Sent to in-house Copacking
Step - 3

In-House Co-Packing

4
Finished Cups is Sent to Customer
Step - 4

Ready to Ship!

What Our Customers Says

“Stella brands is a fantastic company to work with. I found them about 5 years ago and from the very first day they have treated me honestly and fairly. I am small business owner and they made me feel like I was important to them. They are on time with the orders I place and the quality of work they do is great! I have had them fill cups and print lids and I love their service. I am so happy that I found Stella brands. I will forever be a customer.”

Jason Vanderhoven

Choffy Brewed Chocolate 2024

“Stella brands is a fantastic company to work with. I found them about 5 years ago and from the very first day they have treated me honestly and fairly. I am small business owner and they made me feel like I was important to them. They are on time with the orders I place and the quality of work they do is great! I have had them fill cups and print lids and I love their service. I am so happy that I found Stella brands. I will forever be a customer.”

Jason Vanderhoven

Choffy Brewed Chocolate 2024

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